Here at Neil Porter Associates we are continually striving to improve our customer experiences and enhance the ways in which they can use our Indigo software. Our integration with Haulage Exchange – a leading provider of managed freight services for the domestic road transport industry, is another step forward saving customers both time and…
The following statement explains our policy regarding the personal information we collect about you or your business. This notice applies across all websites that we own and operate and all services we provide including our online booking platform and mobile application (iMobile/iMobile 2).
How we collect your data
When you visit our websites or use our services, we collect personal data. The ways we collect it can be generally categorised in to the following:
Information you provide to us directly
When you visit or use some parts of our websites and/or services we might ask you to provide personal data to us such as names, email address and passwords, usernames, this can also relate to responding to a job application or an email offer, joining us on social media or even contacting us with questions or support queries.
Information we collect automatically
We collect some information about you automatically when you visit our websites or use our services, like your IP address.
Information we get from third parties
Sometimes we might collect personal data about you from other sources, such as trusted third parties. We use this information to increase the personal data we already hold about you, in order to better inform, personalise and improve our services, and to authorise the personal data you provide.
We also collect information from you when you complete any of the request forms such as ‘Contact Us’ Enquiry Form. Providing your information on these forms means you will be added to our active marketing list unless you choose to opt-out.
You may opt out of the active marketing list at any time by calling our customer service team on 0844 840 3333 or email us at firstname.lastname@example.org.
How we store your personal data
Any personal data you provide is kept safe and secure within your own personal company folder or within our secure customer management database and will not be kept for longer than necessary. Please note that only data required by law will be retained.
You have the right to know what personal data we hold on you and to request a copy of your personal data, or ask us to limit processing your personal data or delete it at any time. Please give us a call on 0844 840 3333where we can help you further.
Individuals will have a statutory “right to be forgotten” if a data controller can no longer provide a legitimate reason for keeping their data.
They also have a “right to data portability” meaning they can request data from an old controller in a readable format and move it from one provider to another.
As an IT and software company, security is a priority to us when it comes to your personal data. We’re dedicated to protecting your personal data and have appropriate technical and administrative procedures in place to make sure that all your data is protected.
NPA are proud of the software that we provide to our customers therefore we do not provide our customers with any unlicensed software, we also digitally sign all the software we provide, this verifies its contents and our identity.
Copyright © 2001-2018 Neil Porter Associates Ltd. All rights reserved.
May 11, 2018